It can also occur if there is a problem with the fax configuration. "This error can occur if you attempt to send a Word document as an e-mail attachment in Word and the MAPI session was closed and Word is no longer able to connect to that MAPI session. There is then a "Show Help button" on this error and when you click it, it displays this: "Word couldn't send mail because of MAPI failure: "Operation not supported". Quit Microsoft Office Excel, restart the mail system, and try again." With Office 2007 however, it is no longer possible. Before the upgrade, he was able to use the "Send to e-mail" functionality in Word, Excel and Internet Explorer. We recently upgraded a users machine from Office 2003 to Office 2007.
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